Please find key info and contact information below.

Link / Document

Details
List of Registered Subscribers Updated on 17 June 2026, updated info awaited from GAIL
Google Form to Request Meter / Pipe install inside apartment

Please fill before end dates: to allow for GAIL team to plan and your apt be included in the specific batch: 

  • Batch 1: 26-Jun-2026 to (Batch 1 closed)
  • Batch 2 Open 27-Jun-2026 till 25-Jul-2026
  • Batch 3 Open from 26-Jul-2026 till 25-Aug-2026
GAIL South City WhatsApp Group  
New Subscriber Registration  
Self-Billing Process (Video)
 
GAIL Guidelines
 
Request Installation / Activation
 
KYC Pending Documents List 
As per info received from GAIL on 18th July, 2026
South City GAIL Gas Handbook
 
Tenant Advisory
 
Tenant PNG application guide
 

Guidance on Registration/KYC/Security Deposit 

 

To find out your BP#, Pending actions, etc

 

Request for installation of Meter / Highlight issues

 

 

Evolutionary SoP, Please Give Your Comments / Inputs

 
Emergency Contacts - GAIL

In case of any leakage or emergency, may please contact on below given numbers.

9036004227

8904085010 (24*7)

8904085011 (10 AM to 5 PM)

Toll-Free: 18001029282

For Gas activation/ conversion: 8904085010 (10 AM to 5 PM)

For queries regarding Document verification, security deposit, plan etc contact GAIL email This email address is being protected from spambots. You need JavaScript enabled to view it.cc This email address is being protected from spambots. You need JavaScript enabled to view it.

(preferred)or call on

For marketing related queries: 8904085012 (10 AM to 5 PM)  

Google Map location to GAIL Office In HSR (#548, 14th Main Road, 491, 23rd Cross Rd, 7th Sector, HSR Layout, Bengaluru, Karnataka 560102)

Limitation of Liability of Regarding GAIL Gas Setup

 

1. Independent Status & Non-Agency

The Residents' Welfare Association (RWA) / Association ["SUGRUHA/SCMC/JLL Members/Volunteers"] facilitates coordination with GAIL Gas Limited ("GAIL") purely as a voluntary service to residents. The Association, its managing committee, designated coordinators, and volunteers operate strictly as independent intermediaries. They do not act as agents, employees, partners, or legal representatives of GAIL Gas Limited.

2. Financial and Material Non-Liability

All infrastructure, pipelines, installations, supply operations, billing, and maintenance are owned, executed, and managed exclusively by GAIL. Consequently:

  • No Individual Liability: No volunteer, coordinator, or management committee member of the Association mentioned above shall be held personally, financially, or materially liable for any actions, omissions, negligence, delays, structural damage, accidents, or operational failures caused by GAIL or its authorized contractors.s.

  • No Association Liability: The Association itself bears no financial or material responsibility for any monetary disputes, service disruptions, property damage, or safety incidents arising from the setup, installation, or ongoing supply of GAIL Gas.

3. Direct Recourse

Any grievances, claims, damages, or disputes related to the GAIL Gas infrastructure or service must be taken up directly with GAIL Gas Limited. By utilizing or opting into the GAIL Gas network within the premises, residents and owners explicitly acknowledge that the Association's volunteers and coordinators are held harmless against any legal or financial ramifications.